We aim to dispatch all orders as quickly as possible. Once your order leaves us, you’ll receive tracking details so you can keep an eye on your parcel.
Return Policy
Returns Policy (UK)
We hope you love your purchase, but if you need to return an item, we’re here to help.
You have 14 days from the date you receive your order to request a return.
Items must be unworn, unwashed, unused and with all original tags and packaging still attached.
Please note: for hygiene reasons, we cannot accept returns on underwear, bodysuits or accessories (unless faulty).
How to return an item:
Email us at [YOUR EMAIL] with your order number and reason for return.
We will reply with return instructions and address.
Once we receive your items back and confirm their condition, we will issue your refund back to your original payment method.
Return Costs
Return postage is the customer’s responsibility unless the item is faulty or incorrect.
We recommend using a tracked service.
Faulty or wrong items
If the item you received is faulty or not what you ordered, please contact us within 48 hours of receiving your parcel so we can resolve this for you.
Contact Us
Questions, feedback or need a hand with your order? We’re here to help.
Online Contact Form: [Submit your enquiry here] (link to your website contact form)
Email: brandedbycodie@gmail.com
Please include your order number (if you have one) so we can help faster. We aim to reply within 1–2 working days.
Terms & Conditions
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
