Privacy Policy

At Branded by Codie, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate with you about your purchase
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and maintain the security of our website
  • Send marketing emails if you have chosen to receive them

Payments

All payments are processed securely through trusted payment providers. We do not store your full payment card details.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyse website traffic
  • Support shopping cart functionality

You can manage or disable cookies through your browser settings, although some features of the website may not function correctly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Shopify
  • Payment providers
  • Royal Mail and other delivery partners
  • Marketing and analytics providers (where applicable)

We do not sell or rent your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter, we may send you updates about new collections, promotions, and exclusive offers.

You can unsubscribe at any time by clicking the Unsubscribe link in any marketing email.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Branded by Codie